Mobile Money Agents Digitalization Project

Empowering mobile money agents: digital innovation initiative gains strong support Mobile money agents who attended a workshop organized as part of the ReFinD-funded “Mobile Money Agents’ Incentives to Adopt Digital Tools: A Randomized Controlled Pilot Study” have commended the study’s timeliness in addressing challenges within their industry. The year-long study aims to support agents in integrating digital tools into their businesses, ultimately strengthening their role in the formal financial sector.
“This intervention has come at the right time,” said Mr Kwaku Bosompem of Highlife Ventures at Betom Junction in Koforidua, a participant at the workshop held in Koforidua, the capital of Ghana’s Eastern Region. “The financial landscape is changing rapidly, and having access to digital tools will help us stay competitive and grow our businesses,” he added.

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Integrated Marketing & Business Development

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FinTech and Financial Services

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